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Booking Terms and Condition


  1. Cancellation: In case of trek cancellation due to any natural hazard or any other reason (like rain, strike etc.) Trekveda will undertake the whole responsibility of the amount as per its refund policy. Trekveda will provide its clients with a voucher which can be redeemed for any trek in the next one year.

    Or if you wish to call off the trek voluntarily at the last moment, in this case only the mail requests at cancel@trekveda.com or contact at +91 7078701964 will be entertained.

    While making a cancellation request, kindly brief the reason in the mail. Cancellation charges will vary as per the request period, which is as follows

    • Prior cancellation 40 days from the start of the trek is 90% refundable.
    • Cancellation between 40 to 20 days from the start of the trek is 45% refundable.
    • Cancellation between 20 to 10 days from the start of the trek is 10% refundable.
    • Cancellation within 10 days from the start of the trek is non-refundable.

    Please Note: In case of refund, there will be a deduction of 4% (bank charges) from the total fee you have paid. Also, if you have opted for a trek insurance, the amount will not be refunded. In the process of refunding the amount, it may take 15 working days to credit on your bank account.

    Note:

    1. Change of trek batch is dependent on the availability of seats in the batch.
    2. In case of transferring a trek to a friend, he/she should satisfy all the mandatory requirements put forward by Trekveda.
    3. Trekveda holds the right to change/cancel the policies, without prior notice.
    4. The cancellation policy will be same whether you are cancelling your trek just after booking the trek.
  2. The trek fee includes all costs of the trek from the start at the base camp to the end.
  3. Emergency during trek: In case of medical emergency, the trekker will be taken care at the primary stage since we don’t accompany the doctors during the trek, however our trek leaders are trained for the first-aid treatment. Post the first-aid Trekveda will take the liability to send down the trekker to the nearest basecamp or road head.
  4. Fitness: Before you head to plan a Chadar trek, your body fitness needs to be maintained for the high-altitude Himalayan treks since level of oxygen is considerably low at high ranges, thus proper cardiovascular training is a vital component of pre-trek preparation.
  5. Non-liability: Trekveda is not responsible for any loss/damage of your gears/equipment or other belongings on the trek.
  6. Payment: Payment for the trek can be done online through credit/debit card or net banking. Cheque/draft or cash is not accepted.
  7. Drinking and Smoking during the trek is strictly prohibited. If found flouting the rules, your participation on the trek will be cancelled with immediate effect.
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